First visits, what to bring, and how it works.
Stress-free family dental care from your first call onward.
A straightforward new-patient process.
Plan for about one hour. Here's how the time is spent.
Welcome & check-in
Health history
Full exam
Digital X-rays
Your plan
What to have ready.
Photo ID
Driver's licence, passport, or health card.
Insurance or CDCP
Your insurance card, or your Canada Dental Care Plan letter or member card.
Medication list
Anything you take regularly, including vitamins and supplements.
Past records
Recent X-rays or records from a previous dentist, if you have them. We can also request a transfer for you.
A quiet office, a gentler pace, and a team that explains everything before it happens.
Dental anxiety is common, and we don't expect anyone to power through it. Tell us at the front desk and we'll shape the visit - pacing, breaks, lighting, even the order of things - around what makes you most comfortable.
A few things worth knowing.
Appointments
Payment
Coverage
Answers to what patients ask most.
Are you accepting new patients?
Yes, we welcome new patients of every age, from a child's first checkup to adult exams and senior care. Booking a first visit takes about five minutes by phone or through the form on this page.
What happens during a first visit?
We start with a conversation about your dental history and what brought you in, then a gentle exam, low-radiation X-rays if they are needed, and a clear plan. Nothing is rushed and no treatment begins without your sign-off. Plan on about an hour.
Can you help with a same-day emergency?
Yes. If you are in pain or have had an accident, call (613) 656-1400. We keep urgent slots open every working day and will see you as soon as we can.
Do you accept the Canada Dental Care Plan?
Yes. Bring your CDCP letter or member card and a photo ID to your first visit and we will bill the program directly for covered services. We also work with most major Canadian insurers and offer direct billing on most plans.
I get anxious about the dentist. Can you help with that?
You are in good company, and we do not expect anyone to power through it. Tell us when you call and we will adjust the visit around what makes you comfortable: pacing, breaks, the order of things.
How often should I come in for a checkup?
For most people, every six months. We may suggest a different interval depending on your gum health and history, and we will tell you why.
Ready when you are.
Don't put your oral health on hold. Join hundreds of happy patients in Vanier who trust us with their smiles.